top of page
Spaza.png

Need Help? We're Here To Assist

Whether you need help buying data, connecting to Wi-Fi or finding a retailer, our support team is ready to assist.

How Can We Help?

Connect To Wi-Fi

Need help logging in or connecting your device?

Buy Data

Purchase a voucher or find a retailer near you.

Check Coverage

See whether Community Wi-Fi is available in your area.

Contact Support

Speak to our support team directly.

Getting Connected Is Easy

1

Purchase Data

Purchase a voucher or data pack from a retailer or participating spaza shop.

2

Connect

Join the iGO Wi-Fi network on your device.

3

Login

Enter your voucher details and start browsing

Common Issues

Question: I cannot connect to Wi-Fi

Answer: Ensure Wi-Fi is enabled and connect to the iGO network.

​

Question: My voucher is not working

Answer: Check that the voucher code was entered correctly.

​

Question: My data has run out

Answer: Purchase a new voucher from your nearest retailer.

​

Question: The internet is slow

Answer: Move closer to a hotspot and try reconnecting.

​

Question: Where can I buy vouchers?

Answer: Visit the Retailers page for locations.

Still Need Assistance?

Our support team is available to help with connectivity, voucher purchases and general enquiries.

bottom of page